Order and subscription steps
Transaction Guide
A short guide from choosing a plan to receiving the tax document.
Service provider and contact information
- Brand / business name
- MyEkran
Professional-body information is shown where applicable.
Verified business details will appear here once complete.
How the transaction works
- 01
Choose a plan and billing period
Compare capacity and review the VAT-inclusive price, any trial, and the renewal terms.
- 02
Confirm your account and billing details
Check the business name, contact, billing address, and tax information.
- 03
Review the summary and terms
Confirm the plan, billing period, VAT-inclusive price, renewal terms, and cancellation information.
- 04
Review the payment step with our team
We confirm the plan and payment steps before a subscription begins. If online payment is enabled for the agreed flow, card details stay in the payment provider's secure form and are not stored by MyEkran.
- 05
Track your subscription
The Plan and billing area shows your plan, billing period, renewal date, and subscription status.
- 06
Receive the tax document
A payment record is not a tax invoice. The applicable e-Invoice or e-Archive document is issued separately.
Correcting information
You can correct the plan, period, and billing details before payment. A cancellation or non-renewal request creates a time-stamped receipt; confirmation is recorded separately.
Contract storage and access
The electronic-contract retention period will appear here once published. You can request a copy of accepted terms through support.
Personal and payment data
The Privacy Notice explains account, billing, and subscription data. Card details remain with the payment provider.
Disputes and other remedies
Start with support and include the transaction reference. Rights under the Turkish controlling terms, a signed agreement, and any mandatory consumer-law dispute routes remain available where applicable.